Customer Service

printing and paper

Paper specs:

For photographers requiring a flat matte surface, Epson Enhanced Matte Paper is the ideal choice. This bright white paper is perfect for images that do not require gloss. It produces highly saturated images, while maintaining excellent highlight and shadow detail. Designed primarily for use with Epson UltraChrome and DuraBrite Inks, this versatile paper can also be used with dye-based inks. Hobbyists, professional photographers and digital artists alike will find Epson Enhanced Matte Paper a remarkable media solution for any project.

Printing specs:

Printed using Epson UltraChrome water-based HDR ink-jet technology. Ink cartridges are returned to Epson and recycled.

Archival quality | Basis weight: 192 g/m² | Thickness: 10.3 mil (0.26 mm) | ISO brightness: 104% | Opacity: 94%.

SHIPPING POLICY

International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

If your order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at hello@loveprinted.com noting your order number. We’ll see how we can help you out.

If your order arrives damaged:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us at hello@loveprinted.com noting your order number within a week’s time!

Estimated shipping delivery times:
Europe: 5-10 business days | USA: 3-5 business days |Canada: 5-10 business days | Rest of the world: 10-20 business days
Your order will be sent out on average within 3 days of ordering.

SHOT WITH LOVE

printed with care

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